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The Mercantile Hotel New Orleans
Our Story, Your Story
The Mercantile Hotel New Orleans is an all-suite boutique hotel located in the Warehouse District of downtown New Orleans, offering spacious accommodations with modern amenities just minutes from the French Quarter, Canal Street, and major attractions.
Discover the captivating narratives of New Orleans and The Mercantile Hotel as you immerse yourself in our vibrant community. Nestled in the historic Warehouse/Arts District, we showcase the essence of the city through the art adorning our walls and the unique experiences we provide. Join us in sharing our journey and let us assist you in creating your own unforgettable story.
All Suite Rooms
Suites
Each of our elegant suites is thoughtfully designed with a range of amenities that ensure The Mercantile Hotel feels just like your home away from home. With distinct living and sleeping areas, our suites provide ample space for you to relax and unwind or enjoy quality time together.
The Confectionary
The Bar
Experience the perfect blend of relaxation and celebration at The Confectionary, our signature bar and restaurant. Join us for an exciting New Orleans Saints watch party or savor a delightful nightcap to round off your evening.
Special Offers
Specials
Learn more about The Mercantile Hotel and what it can offer you during your stay in new Orleans.
Planning a wedding, conference, reunion, or other gathering? Let us host your upcoming event.
Explore the history of The Mercantile Hotel, and The Henderson Sugar Refinery’s storied past.
Want to know the key to a memorable vacation? Discovering new experiences. #UNLOCKNOLA.
FAQ
Where is the Mercantile Hotel located?
What time is check-in and check-out?
What types of rooms do you have?
As an all-suites boutique hotel, all of our rooms have separate sleeping and living spaces – perfect for relaxing or socializing. To view all of our ‘suite’ options, check out our Suites page.
Where should I eat in New Orleans?
We know all of the hottest spots in New Orleans to grab a bite. You can also check our Local Guide on the website.
Do you have parking?/How much is parking?
Parking can be challenging in New Orleans. Parking fee+tax will apply, please call the front desk for more information. If you do not want to valet your vehicle, Fulton Place Parking Center offers an affordable place to park day and night. Fulton Place Parking Center is located at 901 Convention Center Blvd.
Does the Mercantile Hotel have breakfast?
Yes, we serve a hot continental breakfast.
I want to grab lunch somewhere close by. Where are some good lunch spots in the Warehouse District?
For New Orleans style food, check out Cochon and Cochon Butcher. Looking for something healthier? Try Carmo, where they have an eclectic menu filled with fresh options.
I’m full and need to walk off all of this great food. What do you suggest for sightseeing?
Free Tours by Foot is the best way to see New Orleans. Their walking tour through the Garden District is one of our favorites.
Does the Mercantile Hotel have a bar?
Yes! We currently serve beer, spirits and wine at our bar, The Confectionary, located on the first floor.
Is The Mercantile Hotel pet-friendly?
Unfortunately, we do not allow pets.
What is your cancellation policy?
All cancellations should be made 72 hours (three days) prior to the day of arrival to be exempt from the cancellation charges. This is equivalent to one Night Room Rate and Tax (retention charges). Additionally, no-shows will also incur a non-refundable charge of 1 Night Room Rate and Tax (retention charges). Cancellation policies may vary depending on the rate or dates of your reservation. Special event dates have their own booking policies, specifically Mardi Gras, Jazz Festival and Essence Festival will have 30-day cancellation policies. Rooms booked over city-wide events, or special events such as New Year’s, Sugar Bowl, Mardi Gras, Jazz Festival, Essence Festival, Sports Events and Conventions may be subject to full prepayment and non-refundable.
Are smoking rooms available?
The Mercantile Hotel provides our guests with a clean, comfortable and healthy stay. You can breathe easy knowing our hotel has a no pet and no smoking policy, offering only smoke-free guest Suites and 100% smoke-free public areas. A fee of up to $250.00 USD will be assessed for smoking in a non-smoking Suite/Area. Please ask the Front Desk for locations of designated outdoor smoking areas.
Does the Mercantile Hotel serve food?
Yes, we serve food daily from 4pm to 10pm.